ESG questionnaire support
Send us the ESG questionnaire. We prepare the answers and evidence for your review.
We take on the question-by-question preparation: finding the relevant company data, drafting answers, matching available evidence and marking what is missing. Your team supplies the facts it holds, confirms the final statements and controls submission.
You do not need to complete the questionnaire before sending it to us.
What you receive
Deliverables depend on the questionnaire and the information available.
- Structured response draft
- Question-by-question worklist
- Mapped evidence
- Missing-data list
- Calculation inputs and results where relevant
- Policy or document gaps
- Assumptions requiring confirmation
- Final internal review version
A review-ready handover
We prepare the response. You confirm the company facts.
A typical handover keeps each draft answer connected to its source and shows exactly what still needs your decision.
You send
The customer questionnaire, deadline and records already available.
Evipace prepares
Draft answers, source links and a short list of gaps or decisions.
You confirm
Company-specific facts and the final response before it is sent.
- Customer question
- How much electricity did the assessed site use in the reporting year?
- Draft response
- [Verified total] kWh for [site] in [year]. The value remains a placeholder until the source records are checked.
- Source to check
- Monthly electricity invoices or a meter export, if available.
- Your confirmation
- Site, reporting period, units and any missing months.
If the records are incomplete, the item stays open rather than becoming a guessed number.
Questionnaire workflow
Each field moves through the same discipline before it becomes a response.
Question
Read the actual wording and field format.
Requirement
Identify scope, unit, period, evidence and answer type.
Internal owner
Route the information to the likely company owner.
Source data
Collect the underlying document, system export or raw input.
Evidence
Check whether the document supports the exact answer.
Draft answer
Prepare the response without hiding uncertainty.
Internal confirmation
Company owners confirm facts before final use.
Questionnaire execution
From a long questionnaire to a structured worklist.
We work through the questionnaire as a set of requirements, not as a generic ESG template.
Question-by-question review
We identify what each question actually requires.
Scope control
We keep legal entity, site and reporting period aligned with the request.
Internal owner mapping
We identify which company function is most likely to own the information.
Data preparation
We structure quantitative inputs and flag where calculations are needed.
Evidence mapping
We link answers to supporting source documents where available.
Drafting qualitative answers
We prepare concise responses based on actual company practices.
Gap management
Missing information remains explicitly visible.
Human review
Prepared output is reviewed before client confirmation.
When this service fits and what you can send
Common problems
Why ESG questionnaires take longer than they look
The question is ambiguous
The requested entity, site, reporting period, unit or answer format is unclear.
The answer exists, but not in one place
Finance may have energy records, HR may have workforce data and EHS or Quality may own certificates or procedures.
A number needs calculation
Raw electricity or fuel data is not the same as CO2e.
A policy is requested
A new draft cannot be treated as historical evidence. It needs internal review and approval before use.
Evidence is requested
The document needs to support the specific answer, company scope and period.
The questionnaire asks more than the company currently tracks
The gap needs to be identified and handled honestly rather than turned into a certainty.
Send the questionnaire before you untangle it.
The original customer file, portal export, email instructions and attachments are more useful than a partly completed version with unclear assumptions.
- Customer questionnaire
- Submission instructions
- Deadline and reporting period
- Customer portal export
- Existing policies and certificates
- Energy, fuel or emissions data
- Prior answers to similar requests
- Documents already considered as evidence
Company control
What we need you to confirm
Evipace can organise and prepare the response, but company-specific facts must remain under company control.
That is not a defensive limitation. It is good evidence discipline.
Company statements
Claims about actual practice need company confirmation.
Entity and site scope
The final response must match the customer request.
Employee information
HR-related figures and statements need internal ownership.
Supplier practices
Supplier management claims should reflect actual procurement practice.
Targets and historical claims
Targets and past statements need a traceable basis.
Final submission
Customer or platform submission remains under your company's control unless separately agreed and supported.
Useful questionnaire resources
Use these if you want to understand the mechanics. Use the service page when the questionnaire needs to get done.
Customer ESG questionnaire received
Start with scope, deadline, owners, evidence and internal review.
Open resourceESG Questionnaire Checklist
Review the questionnaire before returning it.
Open resourceESG data customers request
Understand common data categories in supplier questionnaires.
Open resourceESG evidence for suppliers
Learn which documents can support which answers.
Open resourceBroader ESG customer requests
For requests that go beyond a questionnaire file.
Open resource
Where the questionnaire comes from
A questionnaire is one format a customer ESG request can take. Depending on who is asking, the work may sit closer to one of these.
Customer ESG requests
For the broader case: emails, spreadsheets, portal forms and ad-hoc data requests that are not a single questionnaire document.
EcoVadis support
When the questionnaire is an EcoVadis assessment with its own evidence and document rules.
IntegrityNext support
When the request arrives as an IntegrityNext invitation with platform assessments and certificate checks.
FAQ
Frequently asked questions
What is included in the questionnaire handover?
The working output is a field-by-field response draft based on your company's records, an evidence mapping and a list of missing data or decisions. Your team checks company facts and approves the response. A questionnaire response is not a certification, independent audit or guarantee that a customer accepts every answer.
What determines the cost and timing of questionnaire support?
Send the actual questionnaire, submission deadline, reporting period and entities or sites covered. Effort depends on question count and complexity, available evidence, missing calculations and how quickly internal owners can confirm the facts. The questionnaire is scoped before a delivery commitment is made.
What is an ESG questionnaire?
A structured set of questions a customer sends a supplier to collect sustainability information in a comparable format. It typically mixes company data, energy and emissions figures, environmental and workforce topics, policies, supply-chain practices and requests for supporting documents.
How is this different from your customer ESG requests page?
This page is for a defined questionnaire, assessment or scored document that has to be completed field by field. Customer ESG requests covers the wider set of formats, including short emails and informal data requests that never take questionnaire form.
Do we have to fill anything in before sending it to you?
No. Send the questionnaire as your customer sent it, along with the documents you already have. Scoping the questions and identifying which internal sources answer them is part of the work.
What information do you usually need from us?
Typically energy and fuel data, company and site information, workforce figures, existing policies and certificates, and any prior responses. The exact set depends on the questionnaire; the first step is establishing which questions actually apply to your company.
What happens to questions we cannot answer?
They are recorded as gaps with a note on what would be needed to close them. A missing data point stays visible rather than being replaced by an estimate presented as fact.
Do you submit the questionnaire for us?
No. Evipace prepares the response material for internal review. Your company confirms the company-specific statements and remains responsible for the submission and for any platform account involved.
Can the same answers be used for the next questionnaire?
Often, yes. Different customers ask for the same underlying facts in different wording, so the work is structured around the data and evidence rather than around one customer's form.
Next step