GUIDE
Received an ESG questionnaire from a customer?
What to do first after receiving an ESG questionnaire: scope, deadline, data owners, evidence and internal confirmation.
RESOURCES · GUIDES · EVIDENCE
Start with the customer request.
Guides for manufacturing suppliers that need to respond to customer ESG questionnaires, data requests, evidence requests and supplier platform invitations.
The focus is operational: scope, data owners, source documents, supporting evidence, internal review and a response your company can stand behind.
START HERE
Do not collect everything first.
Start with the specific request, then work back to scope, owners, sources and evidence.
START WITH THE REQUEST
Check scope, deadline, reporting period, internal owners, evidence requirements and real gaps before answering field by field.
Start with the questionnaireUNDERSTAND THE DATA
A practical overview of the categories that often appear in supplier requests, from company data and energy to policies, supply chain and evidence.
See common data categoriesFIND THE OWNERS
Map each requested data point to the right internal source owner, calculation owner, statement owner and approver.
Find data ownersCHECK THE EVIDENCE
Work through the actual questionnaire: scope, owners, data, evidence, gaps, consistency and final submission checks.
Start the checklistCUSTOMER REQUESTS
The hard question is often not: what is ESG?
It is: what exactly is the customer asking us to provide?
GUIDE
What to do first after receiving an ESG questionnaire: scope, deadline, data owners, evidence and internal confirmation.
GUIDE
Common ESG data categories customers ask suppliers for, with careful scope and evidence distinctions.
DATA OWNER GUIDE
A practical map for where ESG information often sits inside the company, from Finance and HR to Facility, EHS, Procurement and Management.
INTERACTIVE TOOL
Interactive submission-readiness checklist for scope, data, evidence, gaps, approvals and final review.
EVIDENCE
Customers and supplier platforms often ask not only what the answer is, but what it is based on.
From the beginning
Statement - source - evidence
GUIDE
Which documents support which ESG answers, and where scope, period, validity or approval can make evidence weak.
PLATFORM GUIDE
How to prioritise EcoVadis documents, avoid weak uploads and keep platform-specific limits and independence clear.
PLATFORM GUIDE
What to do after an IntegrityNext invitation, from profile scope and assessments to certificates, questionnaires and validation.
INTERACTIVE TOOL
Interactive readiness check for whether a document supports a specific ESG answer by scope, period, source and traceability.
POLICIES & SUPPLIER EXPECTATIONS
Customer requests often ask whether a policy or supplier code exists. The answer has to distinguish the document from implementation, approval and supporting evidence.
Document discipline
Draft - approved - implemented - evidenced
POLICY GUIDE
How to create an Environmental Policy that reflects actual operations, scope, responsibilities and supportable environmental commitments.
SUPPLIER MANAGEMENT GUIDE
How to build a Supplier Code of Conduct with realistic ESG and compliance expectations, internal approval and practical rollout.
SYSTEM GUIDE
Store approved versions, scope, owner, status and evidence so documents do not need to be rediscovered for each customer request.
CARBON & REPORTING
Keep concepts, activity data, emission factors and report requirements separate enough to review.
Calculation logic
Boundary - activity data - emission factor - CO2e
CARBON DATA GUIDE
What to collect before calculating Scope 1 and Scope 2: boundary, period, activity data, emission factors, CO2e and source documentation.
EXPLAINER
A clear explanation of Scope 1, Scope 2 and Scope 3 from the reporting company perspective, with manufacturing supplier examples.
REPORTING GUIDE
Which company, energy, emissions, environmental, workforce, policy and governance information an SME should prepare for a VSME report.
INTERACTIVE TOOL
Collect electricity, fuel, vehicle, refrigerant and purchased-energy activity data by site, period, unit and source.
HOW THESE RESOURCES ARE WRITTEN
Evipace resources are designed for real supplier work under time pressure.
We keep clear distinctions between:
New documents are not presented as historical evidence.
Uncertain information is not written as confirmed fact.
Platform outcomes, customer acceptance and scores are not guaranteed.
FROM RESOURCE TO RESPONSE
The resources show how individual ESG tasks can be structured.
If a concrete customer request already exists, send the original questionnaire, email, spreadsheet or platform export.
We can identify the required data, available sources, real gaps and evidence needed for a response your company can review.
START WITH THE REQUEST
Send us what the customer sent you. We begin with the actual request, not a generic ESG checklist.
Questionnaire - Excel - PDF - portal - customer email